If you’re constantly waiting for your break-fix IT guy to diagnose and fix your computer problems, you are losing opportunities and valuable time! Managed IT Services from Roberts Technology Solutions can help you maximize your opportunities and add a wealth of value to your business.
Our Managed Services plans give your business predictable costs, as well as proactive management and monitoring of your network. This enables your business to be efficient, save money on maintenance costs and rest assured that your network is being well-cared for. You can concentrate on your daily business activities while we take care of all things IT.
When you sign up with our managed services, here are some of the substantial benefits:
- 100% tailored packages – We know that every business’s needs are completely different from the next. Roberts Technology Solutions takes your business and budget into full consideration to serve your IT wants and needs instead of our own.
- Availability – Regardless of time or holiday, we’re always available to make sure your network is in tip-top shape. We understand issues might happen outside of normal business hours, and our team is ready to fix those as quickly as possible.
- Predictable costs – Managed Services allows you to plan for IT like you plan for rent and insurance. Our flat rate fee covers everything whenever you need it done, even if your network goes down or a server fails.
- Ramped up productivity – Never stress again about network problems! Our managed services include round-the-clock monitoring of your computers and network to help prevent problems and increase your employee’s productivity.
When you need managed services in the Cedar Rapids/Iowa City Corridor to maintain peak business operations and spur your revenues, Roberts Technology Solutions is your answer. Let us show you how we can help you today through our Free Network Assessment!
Frequently Asked Questions
What are managed IT services and why does my business need them?
Managed IT services are ongoing, proactive technology support that includes 24/7 system monitoring, help desk support, cybersecurity, and network management. Rather than waiting for things to break, a managed service provider keeps systems running smoothly and prevents issues before they impact your business. This reduces downtime, improves productivity, enhances security, and lets you focus on growth instead of troubleshooting tech problems.
How can managed IT services save my company money?
Managed IT services help control costs by providing predictable monthly pricing and proactive maintenance. Instead of paying surprise bills when something breaks, you budget a flat rate for consistent support. Proactive monitoring also reduces costly downtime and emergency fixes.
Is it worth hiring a managed IT services provider instead of handling IT in-house?
Yes — for most small and mid-size businesses, outsourcing IT is worth it because it gives you expert support without the cost of a full in-house team. Managed providers offer specialized knowledge, rapid problem resolution, cybersecurity expertise, and strategic planning that your internal team may not have.
What happens during a free IT assessment from RTSIA?
A free assessment identifies gaps and risks in your current IT environment, evaluates your cybersecurity posture, and recommends ways to improve performance, protection, and reliability. You’ll get actionable insights into where your technology stands and what it needs to support your business goals.
How soon can I expect support after booking a free assessment?
Once you request a free assessment, RTSIA will schedule your consultation and begin evaluating your systems promptly. Because your systems are monitored proactively, issues can often be detected and addressed even before your assessment appointment, giving you faster visibility into critical risks.
Will managed IT services help protect my business from cyber threats?
Yes — managed IT services include cybersecurity tools and practices that help stop threats before they become breaches. This includes firewalls, email spam protection, malware defenses, patch management, and ongoing security monitoring tailored to your business.
